Contractor Without a Contract

Nearly all public works projects are done on terms set by the public agency. The contractor has little or no say in the matter. It’s only on smaller residential and commercial jobs that contractors get to shape the agreement – offer terms likely to save the day if the job goes bad.

It should be obvious: Contractors with an opportunity to write their own agreements should jump at the chance. Yet, some don’t. Here’s an example:

Jennifer English needed some improvements to her home in Wallingford, Connecticut. Jonathan Ohr of Major League Builders agreed to do the work for a flat $50,000. There was no written agreement. According to Judge Abrams, “Mr. Ohr was not in the practice of entering into written contracts with his home improvement customers.” You can probably guess what happened next. The case is English v. Ohr, 2018 Conn. Super. LEXIS 5898.

With $46,800 paid and work still to be done, Ms. English locked her contractor off the site. The court didn’t explain what went wrong on the job. But the judge agreed that: (1) Mr. Ohr could have completed the job if he had access to the site. (2) By denying access, Ms. English committed an anticipatory breach of the verbal agreement.

Normally, that would entitle the contractor to damages and probably attorney fees. But remember, there was no written contract for this job. And that was a problem. Connecticut is one of the 31 states and the District of Columbia that require a written contract for residential work: AR, AZ, CA, CT, DC, DE, HI, IL, IN, KY, LA, MA, MD, ME, MI, MS, ND, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, VA, VT, WI, WV and WY.

It Gets Worse

Under Connecticut’s Home Improvement Act, doing work without a contract is an unfair trade practice. That authorized Judge Abrams to award punitive damages against both Mr. Ohr and Major League Builders. The judge didn’t do that. But the court’s opinion leaves no doubt about who was at fault in this dispute. If Ohr had a signed contract:

[T]he parties would have had a concrete memorialization of the scope of the project that would not have allowed for inconsistent expectations. As a result, the project could have been completed without significant incident and this litigation avoided.

In essence, the lawsuit was Ohr’s fault. So Ohr was ordered to pay the reasonable attorney fees of Ms. English.

Notice how absence of a written contract on the English job changed everything:

• According to Judge Abrams, there was no true agreement on what the job required.
• Ohr didn’t collect the last $3,200 due under his oral agreement.
• Ohr didn’t have the protection any good contract would have provided.
• Ohr had to pay both his own attorney fees and the fees of Ms. English.

Jonathan Ohr isn’t the only contractor to do business on a handshake. If that’s how you operate, have a look at Construction Contract Writer. Before you start any job, use CCW to write a construction contract that’s perfectly legal in any state where you build or remodel. The trial version is free.

Changes: Here Comes the Judge

Tom and Denise Ambrose wanted to add a pool to their home in Carmel, Indiana. They selected Dalton Construction to do the work. Dalton’s plot plan for the pool was approved by the city. Just to be sure, Dalton laid out the pool outline on the ground using metal stakes, string and orange paint.

When Dalton’s excavation crew arrived on site to begin work, Denise had a problem. The pool layout was wrong. Dalton re-staked the pool where Denise wanted it. And that’s where the pool was built. Tom and Denise monitored the work almost every day and never said anything more about location of the pool. But when a subcontractor began making stress cuts in the freshly poured concrete deck, Denise turned irate. The cuts were not like a neighbor's pool deck! And the concrete was the wrong color. Denise told the subcontractor to stop work.

Dalton Construction met with Tom Ambrose a few days later to get the job back on track. It wasn’t going to happen. Ambrose demanded that Dalton demolish the pool and replace it with a pool with squared corners. Ambrose refused to pay the $21,775 still due until the pool was replaced and refused to let Dalton finish the work or call for final inspection. Dalton filed a mechanic's lien against the property and won a judgment at the trial court for the $21,775 plus $42,525 in costs and attorney's fees.

Ambrose appealed, claiming the trial court’s decision was contrary to Indiana Law. He had some good points. The pool was built in the wrong place. True, Denise asked for that change. But any oral modification of their contract was invalid for two reasons. First, the contract prohibited oral changes. Second, Indiana Code § 24-5-11-10(d) prohibits enforcing oral changes: "modification to a home improvement contract is not enforceable against a consumer unless the modification is stated in a writing that is signed by the consumer." There was no written change order.

What Would You Decide?

Is Dalton out the $21,775 plus $42,525 in costs and attorney's fees for agreeing to an oral modification of contract?

Earlier this month, the Court of Appeals of Indiana sided with Dalton (2016 Ind. App. LEXIS 35), mostly on technical grounds: First, the location of the pool was not in the contract. So there was no oral modification. Second, Ambrose didn’t raise the argument about Section 24-5-11-10 during trial. In the opinion of the court, arguing that point on appeal was too late.

What can you learn from Ambrose v. Dalton Construction? That’s easy. Oral changes are toxic. Get every change in writing. A written change order could have saved Dalton Construction five years of legal wrangling. 

If you use Construction Contract Writer, simply click a box to put a blank change order form in your contract – what’s included in the change, what’s excluded, the cost, the new contract price, and an agreement to pay in full for extra work when the extra work is done. Any time you agree to make a change, whip out that form and start writing.